You guys have done a great job over the past week of helping get this migration completed on 2 fronts. I cannot express enough how comforting it has been to know that having problems and having help solving them from the support staff at RackForce helping to fix, adjust and remedy all situations has been. What is even more comforting is known that RF did all of this without a moment of thought for charging for services. The above process has validated my move to migrate from my other provider to you folks and assures me that my 2007 plans of adding additional servers with RF will be the right choice. My confidence is high and you are more than welcome to use my comments to attribute your work for others.
Rackforce has been a working partner with Trillium Internet since 2004. In that time the sales team has worked with us to find the best solutions, and when necessary the tech support team have been terrific. I would highly recommend Rackforce for all server needs.
I have been with RackForce now for a couple of years and their support has been superb. Support tickets are responded to within a matter of minutes by techies who really know their stuff. I also like the way you can scale up and down your hosting package in line with your requirement with no downtime or inconvenience.
After years of running my own servers and doing my own hosting, I was pleased to find Rackforce. They handle all the messy stuff like the maintenance of the server, the internet connection and I get to spend all my time on the important stuff.
I am also extremely impressed with the excellent server I have received on behalf of all the staff at RackForce. I have left doing hosting on my own and plan on staying with RackForce for a good while.
Our Company - ScheduleForce - has had the opportunity & distinct pleasure to work with Rackforce since the early part of 2004. In the early days, with just a handful of customers - we were probably a small fish compared to some of the other Rackforce customers - but they always treated us with the kind of respect and response time that you would expect out of a world-class datacenter. There has never been a time that we are more happy to be a customer than now. Our customer base and volume has multiplied more than 10-fold since we started in 2004, and while we do not plan on slowing down any time soon - it is reassuring to know that Rackforce is not slowing down either. They continue to lead with their growth and quality of service.
I have worked with quite a few hosts, none have compared to rackforce.
Rackforce is one of the quickest in assisting you it times of need that I have seen ... and the uptime is amazing!
The package price points are simply amazing for what you get, for a reasonable price you have really no bandwidth limits, no hidden fees, and simply the best customer service in the industry.
I have been hosting with RackForce for about 6 months now and have never been happier. Their support staff is second to none. I have tried some of the other guys attempting to save a little money but after spending a day trying to get satisfactory results from their tech guys I quickly canceled the account and came back to RackForce. RackForce tech support generally replies within 45 minutes and often times fix the issue for you.
We have been with Rackforce for several years for our entire hosting business, and have found the new enterprise cloud system to be first rate. Their dedication to service and support has been excellent and the stability of the infrastructure has allowed us to grow our business.
When I went shopping for a new hosting provider a couple years ago, I had a specific shopping list of features I wanted and a target price point. RackForce.com was the only provider that managed to exceed my feature list at a price that was well within my budget. But it was after I had become a customer that I discovered how amazing their customer support is. I've opened a ticket on a saturday and had the issue resolved within minutes. I have not experiences support like this from any other company, anywhere.