RackForce hosting has been truly a great webhost. The speed and the uptime are very good, and if there is a problem the support staff responds very fast. If you looking for a place to host a website that you need up 24/7 choose RackForce. Even though I run a network of servers I keep my main site with them because if anything goes wrong on my side I know my company site is still online.
Your Tech Support is AWESOME! I just wanted to let you guys know how great my experience with Rackforce tech support has been. You guys have helped me through the a series of issues on the server and worked around the clock to get the server up and working again. Keep up the great work
I pride myself in offering exceptional products and services to my customers and RackForce is the perfect compliment to my already high standards. The product, service and support I receive from RackForce allows me to focus on my customers, not if my servers are up or not. Thank you RackForce.
We have been with Rackforce for several years for our entire hosting business, and have found the new enterprise cloud system to be first rate. Their dedication to service and support has been excellent and the stability of the infrastructure has allowed us to grow our business.
I would like to thank all the support technicians who helped myself and my clients out so much in the past few days and in general throughout our service term with Rackforce. Their help and support was invaluable, and greatly rested the nerves of my clients. I will most definitely keep referring people to Rackforce for their server needs. Thank you!
As a full solution online agency we create visually stunning websites for clients and provide hosting services for these sites. A majority of these sites are for publicly traded companies where a site being offline is a critical matter. After being let down by several hosting companies and other managed data center solutions we found RackForce. RackForce has provided us with multiple, reliable servers in a stable, secure data center. Being able to use the Tivoli storage manager for automated backups on a Windows server and the use of the storage area network for automated Linux backups has proved to be a great, reliable backup solution. Pre-installed Plesk and cPanel control panels allow for quick deployment and advanced site management features. Support issues are answered in a very timely manner with excellent expertise behind the answers. We are extremely pleased with the services and support offered by RackForce and will continue expanding our hosting environment within the RackForce infrastructure.
I don't know how you guys do what you do. You found the magic formula to give your customers speed, quality, and price. Before RackForce, I thought that was impossible. In the past, we have always managed our own hardware in an off-site colocation facility. With you guys, we get 10x the bandwidth and all the hardware support we need for about 30% less than what we paid for an empty cabinet from our old provider. Needless to say, we will be moving all of our servers to RackForce over the next few months.
You guys have done a great job over the past week of helping get this migration completed on 2 fronts. I cannot express enough how comforting it has been to know that having problems and having help solving them from the support staff at RackForce helping to fix, adjust and remedy all situations has been. What is even more comforting is known that RF did all of this without a moment of thought for charging for services. The above process has validated my move to migrate from my other provider to you folks and assures me that my 2007 plans of adding additional servers with RF will be the right choice. My confidence is high and you are more than welcome to use my comments to attribute your work for others.
RackForce has worked in partnership with us to design a solution that gives our payroll and employee management platform the performance and reliability we need to offer to our customers. Since switching to the RackForce Enterprise Cloud platform we have enjoyed rock-solid stability and consistent performance. We have been impressed with how well SQL Server performs on this virtual infrastructure. The Cisco ASA 5520 virtual firewall instance provides excellent security, was simple to configure and is easy to manage remotely. We get first-rate service from knowledgeable technicians who respond to our requests quickly and professionally through a simple-to-use online ticket solution. Overall I could not be happier with the platform and services; to me it is like having an appliance that just works when you turn it on - we do not even think about it.