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RackForce Delivers Cloud-Based Communications Solution Powered by Mitel

Offers Unified Communications-as-a-Service as white label solution for services providers

Mitel News Release
Monday, August 19, 2013

KELOWNA, British Columbia and OTTAWA, Ontario – August 28, 2013 – Building on its highly reliable infrastructure and ICT services, RackForce Networks has partnered with Mitel to offer cloud-based communications and collaboration services to address the unique requirements of private business and public sector organizations in Canada and beyond. Powered by Mitel, the new offering enables RackForce to extend a wide range of communications services to its own customer base via the cloud and also offer a white label cloud solution to resellers and service providers to brand and market as their own.

RackForce is the largest VMWare Service Provider Partner (VSPP) in Canada and is already working with several resellers to white label the communications solution. The RackForce Mitel cloud-based communications service is available September 1, 2013.

With strategically located Canadian data centers and resilient high capacity 10Gbps private IP network, RackForce provides secure hybrid cloud services, or Infrastructure-as-a-Service (IaaS). By teaming with Mitel, RackForce brings enterprise-class, cloud-based unified communications services to Canadian business, from 25 to 65,000 or more employees.

“We researched a number of unified communications products before we selected the Mitel MiCollab platform, fully leveraging the virtualization advantages for cloud solutions. No other product compares in feature set or is so ideally suited to our massively scalable VMware cloud infrastructure. MiCollab supports up to 250 end users on a single VMware vApp, plus it will allow us to host large enterprise companies that have 65,000 or more end users with no change in the management systems or software code. That is a great value proposition for growing companies or public sector organizations that need advanced communication capabilities and the ability to grow or shrink communication services on demand,” said Tim Dufour, President & CEO, RackForce Networks.

Mitel and VMWare were the first companies to provide real-time applications in a virtual environment, pioneering cloud-based unified communications. As a result, cloud-enabled partners such as RackForce can take full advantage of Mitel’s mature MiCloud solution and its flexible path to the cloud with private, public and hybrid options.

“RackForce is poised to greatly accelerate cloud-based communications and collaboration services in Canada both through an offering to its own customer base and by leveraging its data center resources to help other service providers deliver their own white-labeled solution. Powered by Mitel, these services can drive innovation, create new efficiencies and boost productivity,” said Ron Wellard, EVP and GM, Mitel Communications Solutions.

For more information visit www.rackforce.com/ucc

About Mitel

Mitel® (Nasdaq: MITL; TSX: MNW) is a global provider of unified communications and collaboration (UCC) software, solutions and services that enable organizations to conduct business anywhere, over any medium with the device of their choice. Through a single cloudready software stream, Mitel's Freedom architecture provides customers in over 100 countries the flexibility and simplicity needed to support today's dynamic work environment. For more information visit www.mitel.com.

About RackForce Networks Inc.

RackForce is Canada’s leading provider of VMware-based Hybrid Cloud and Hosting Services from its strategically located facilities in Kelowna, Calgary, Barrie and Toronto, Canada. Through its superior datacenters, automated systems, virtualization expertise and highly skilled team, RackForce provides advanced cloud computing, storage, colocation network and communication services to a worldwide customer base. For more information visit www.rackforce.com.

MITL-C Contact Information:

Amy MacLeod (media), 613-592-2122 x71245, amy_macleod@mitel.com
Malcolm Brown (industry analysts), 613-592-2122 x71246, malcolm_brown@mitel.com
Cynthia Hiponia (investor relations), 613-592-2122 x71997, investorrelations@mitel.com

RackForce Contact Information:

Brian Fry
Senior Vice President, Marketing
RackForce Networks Inc.
1-866-468-1158