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Unified Communications

Uniting the Worlds of Data and Voice

What It Means for Business:

  • One plan that can encompass the entire IT infrastructure
  • Reducing number of physical servers = capital cost savings
  • Virtualizing voice improves IT’s ability to respond to business changes
  • Less focus on maintenance, and more focus on innovation

Benefits for Business:

Uniting the worlds of data and voice on a single infrastructure using VMware and Mitel Virtual solutions means:

  • Reduced Capital Expenditures
  • Reduced Operations and Maintenance Costs
  • Reduced Power Consumption
  • Improved Application Availability
  • Integrated Business Continuity
  • Faster System Deployment
  • Increased Business Innovation

How It Works:

Mitel Virtual Solutions Integrate seamlessly into existing Mitel MiVoice Business networks and VMware Virtual Desktops. This allows softphone and mobile device integration into a virtual environment where a user’s voice and data will be deployed together as a single unified solution.

MiCollab Client – Revolutionizes how you communicate and collaborate with colleagues, customers, and business partners. It is a single access point for all your business communication and collaboration needs. It gives you unprecedented control over your communications and allows real-time access to everyone in the organization regardless of location. Including user and phone presence information that makes every phone call or instant message count.

Features include:

  • MiCollab Client Softphone
  • MiCollab Client Web and Mobile Platforms
  • MiCollab Client Console
  • MiCollab Client Point-To-Point Video
  • MiCollab Client Mobile for Blackberry, Android and IOS
  • Simplified call management and logging
  • Dynamic Status
  • Integration with Mitel dynamic extension and dynamic extension express
  • Visual Voice Mail
  • Corporate Secure Instant Messaging
  • Presence and availability
  • Server Federation and Peering
  • Integration with Business Applications